Privacy Policy

1. Introduction

Apartment Pest Experts (“APE,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website at apartmentpestexperts.com or our services.

2. Information We Collect

Information you provide. When you request a quote, contact us, or otherwise communicate with us, we collect the information you submit. This may include your name, email address, phone number, property name, number of units, and any message or details you choose to share.

Information collected automatically. When you visit our website, our hosting provider may automatically log standard technical information such as your IP address, browser type, device type, pages visited, and access times. This is used for security, error monitoring, and routine site operations.

We do not currently use cookies or third-party analytics services to track individual users.

3. How We Use Your Information

• To respond to quote requests and other inquiries
• To provide pest control services
• To communicate with you about scheduling, treatments, and follow-ups
• To maintain service records as required by our service agreements or applicable law
• To improve our website and services

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only:

• With service providers that help us operate our business (such as our hosting provider) under appropriate confidentiality terms
• When required by law, subpoena, court order, or other legal process
• To protect our rights, safety, or property

5. Data Security

We use reasonable technical and organizational measures to protect your information. No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your state of residence (including California, Colorado, Connecticut, Virginia, and others), you may have additional rights regarding your personal information, including the right to know what we collect, request access or correction, request deletion, or opt out of certain uses. To exercise these rights, contact us using the details below.

We do not currently respond to “Do Not Track” browser signals.

8. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect information from children. If you believe a child has provided us information, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when it was last revised. Continued use of our website or services after changes constitutes acceptance of the updated policy.

10. Contact Us

Questions about this Privacy Policy or your information: