Privacy Policy

Last updated: February 2026

Introduction

Apartment Pest Experts ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our pest control services.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Information

When you contact us or request services, we may collect personally identifiable information such as your name, email address, phone number, property address, and company name.

Property Information

For service purposes, we collect information about your property including unit numbers, building details, pest issues reported, and treatment history.

Usage Data

We do not use analytics tools or tracking scripts. Our web hosting provider may collect basic server logs (such as IP addresses and request timestamps) as part of standard infrastructure operations, but we do not actively monitor or use this data.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our pest control services
Process and complete service requests
Send you service-related communications and updates
Respond to your comments, questions, and requests
Generate service reports and documentation for property managers
Analyze usage patterns to improve our website and services
Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With third-party vendors who assist us in operating our business
Property Managers: Service reports and treatment documentation with authorized property management representatives
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Service records are maintained for a minimum of three years for compliance and quality assurance purposes.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Cookies and Tracking

Our website does not use cookies, analytics scripts, or third-party tracking technologies. We do not track your browsing behavior or collect data beyond what you voluntarily submit through our contact and inspection request forms.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Apartment Pest Experts
Email: info@apartmentpestexperts.com
Phone: (913) 667-0126